πŸ”§ Full-stack IT support β€” from a single on-site fix to a fully managed infrastructure
One partner for on-site, managed, and strategic IT

Everything we do, laid out in one place.

From a single hardware fix to a fully managed, monitored infrastructure β€” here's the complete breakdown of what ARSHMAN handles, so you know exactly who to call.

9
Service categories
35+
Individual services
EU-wide
Field coverage
24/7
Monitoring available
01 / 09
ON-SITE

IT Field Services

When a problem can't be fixed remotely, we send a technician. This is our core offering β€” hands-on, on-site IT work delivered by vetted technicians across our coverage area.

Deskside Support

A technician comes directly to the affected workstation to diagnose and resolve issues on the spot β€” slow machines, login problems, printer conflicts, software installs, and anything that's easier to fix in person than over the phone.

Hardware Break-Fix

Repair or replacement of failed components β€” screens, keyboards, batteries, power supplies, hard drives and RAM β€” on laptops, desktops, and peripherals. We diagnose the fault first so you're not paying to replace parts that aren't the problem.

Network Cabling

Structured cabling for offices and facilities: Cat5e/6/6a runs, patch panel termination, fiber optic installs, and cable management. Done to a standard that won't need redoing when you move desks around next year.

Router, Switch & Firewall Deployment

Physical installation and initial configuration of network hardware β€” routers, managed switches, and firewalls β€” including basic VLAN setup and connectivity testing before we leave site.

POS & Retail Hardware Installation

Point-of-sale terminals, receipt printers, barcode scanners, and payment hardware installed and tested against your existing systems β€” ideal for retail rollouts and store openings.

Datacenter Rack-and-Stack

Server and network equipment racking, cable dressing, PDU and UPS installation, and labeling β€” the unglamorous work that makes a datacenter maintainable six months later, not just on install day.

Multi-Site Equipment Rollout

Coordinated hardware deployment across several locations at once β€” new store openings, office relocations, or fleet refreshes β€” with a single point of contact managing technicians across every site.

Printer & Peripheral Setup

Network printer installation, driver deployment, shared queue configuration, and peripheral setup (scanners, docks, monitors) so everything works the first time a user tries to print.

02 / 09
ONGOING

Managed IT Services

We watch, maintain, and fix your infrastructure on an ongoing basis β€” so small issues get caught before they become downtime.

24/7 Infrastructure Monitoring

Continuous monitoring of servers, network devices, and critical services, with alerts triggered before end users notice a problem β€” not after your inbox fills up with complaints.

Managed Device / Fleet Plans

Ongoing patching, software updates, and asset tracking across your device fleet, billed as a predictable monthly plan instead of surprise callout fees every time something breaks.

Backup & Disaster Recovery

Automated backup scheduling, integrity checks, and a documented recovery plan β€” tested, not just assumed to work β€” so a hardware failure or ransomware incident doesn't mean starting from zero.

IT Outsourcing / Staffing

A dedicated or on-demand technician acting as your IT department, part-time or full-time, without the overhead of a full in-house hire.

Remote Help Desk

Fast remote troubleshooting for day-to-day issues β€” the majority of tickets never need an on-site visit at all, which keeps costs down and resolution times short.

Server Administration

Ongoing administration of Windows Server and Linux environments, including Active Directory management, user provisioning, group policy, and routine health checks.

03 / 09
INFRASTRUCTURE

Networking & Security

Enterprise networking equipment β€” Cisco, FortiGate, Palo Alto β€” configured and secured properly the first time.

Firewall Configuration

Rule design, NAT configuration, and policy management on FortiGate, Palo Alto, and pfSense platforms β€” built around what your business actually needs to allow and block, not a generic template.

VPN Setup

Site-to-site VPN tunnels between offices, and remote access VPN for staff working outside the network β€” configured with proper encryption and access control, not just "turned on."

Network Security Audits

A structured review of your network's exposure β€” open ports, weak configurations, outdated firmware, and access control gaps β€” with a plain-language report of what to fix first.

Wi-Fi Design & Optimization

Access point placement, channel planning, and interference troubleshooting for offices and warehouses where "just add another router" hasn't solved the dead zones.

VLAN & Network Segmentation

Splitting a flat network into logical segments β€” guest Wi-Fi, staff devices, servers, IoT β€” so a compromised device in one segment can't freely reach everything else.

04 / 09
MODERNIZATION

Cloud & Infrastructure

Moving workloads to the cloud, or virtualizing what's still running on aging physical hardware.

Cloud Migration

Migration to Microsoft 365 or Google Workspace for email and productivity, plus foundational setup on Azure or AWS for businesses taking their first steps into public cloud infrastructure.

Virtualization

Server virtualization using Proxmox, VMware, or Hyper-V β€” consolidating multiple physical servers into a smaller, more manageable, and more resilient virtual environment.

Server Deployment & Configuration

New server builds β€” physical or virtual β€” configured for the specific role they'll play, whether that's file sharing, application hosting, or domain services.

Storage Solutions

NAS deployment for shared file storage and backup targets, plus foundational SAN setups for businesses with higher-performance or higher-capacity storage needs.

05 / 09
STRATEGIC

IT Consulting

Guidance for the decisions that are hard to reverse once made β€” infrastructure investments, vendor contracts, and long-term technology direction.

Infrastructure Audit & Roadmap

A clear-eyed assessment of what you currently have, what's at risk of failing soon, and a prioritized roadmap for what to fix, replace, or upgrade β€” and in what order.

CAPEX β†’ OPEX Advisory

Guidance on shifting from large upfront hardware purchases to predictable monthly managed services β€” including the real trade-offs, not just the sales pitch for one side.

Vendor Selection

Independent advice on choosing hardware, software, or service providers β€” we're not tied to a single vendor's product line, so the recommendation fits your situation, not a commission structure.

Digital Transformation Consulting

Practical guidance for businesses modernizing processes β€” from paper-based workflows to digital tools β€” grounded in what your team will actually adopt, not just what's trendy.

06 / 09
PROTECTION

Cybersecurity Essentials

The baseline protections every business needs β€” not a full enterprise security program, but the essentials that prevent the most common incidents.

Endpoint Protection Deployment

Rollout and configuration of antivirus/endpoint protection across your device fleet, with centralized visibility so you know status across every machine, not just the ones someone remembers to check.

Backup & Ransomware Recovery Planning

Backup strategy specifically designed around ransomware scenarios β€” offline or immutable copies that an attacker with network access can't also encrypt or delete.

Basic Vulnerability Assessment

A scan and review of common vulnerabilities across your network and endpoints β€” outdated software, default credentials, missing patches β€” with a straightforward list of what to fix first.

07 / 09
WEB PRESENCE

Website & SEO

A fast, well-built site that's actually found on Google β€” and stays that way, through our sister agency.

Website Design & Development

Custom-built, fast-loading websites β€” from a simple showcase site to a full business platform β€” designed to convert visitors, not just look good.

SEO Services

Technical and content SEO to get your business found on Google β€” audits, on-page optimization, and ongoing ranking improvements.

Website Maintenance & Hosting

Ongoing updates, backups, and uptime monitoring so your site stays fast, secure, and online β€” without you having to think about it.

08 / 09
MARKETING

Digital Marketing

Consistent presence and messaging across the channels your customers actually use.

Social Media Management

Consistent posting, content planning, and community engagement across your channels β€” so your brand stays active without eating your team's time.

Content & Copywriting

Web copy, blog articles, and product descriptions written to actually be read β€” and to support your SEO at the same time.

Paid Advertising

Google Ads and Meta Ads campaigns set up and managed around a real budget and real goals, not just "boosting" posts and hoping.

09 / 09
MOBILE & PRODUCT

Mobile & Product

From first concept to a published, maintained mobile app.

App Development

Custom iOS and Android apps built around what your business actually needs β€” from first concept to published app.

UI/UX Design

Interfaces and user flows designed around how people actually use your product, not just how it looks in a mockup.

App Maintenance & Updates

Ongoing bug fixes, OS compatibility updates, and new feature releases so your app keeps working as platforms change.

Not sure which service you need?

Tell us what's going on β€” we'll point you to the right service, or combine a few.